With travel restrictions easing to allow Queenslanders to holiday within Australia (with few exceptions), our priority (as always) is making sure Brisbane Airport is a safe place to be for everyone and working with airlines to make flying COVID safe for all passengers.
We can’t wait to welcome you back, here’s what you can expect when you are next travelling through Brisbane Airport and what you can do to travel well.
The nutshell version:
First things first: If you are unwell, stay home
If you are unwell and have a temperature, a sore throat, a cough, or you’re a little breathless, please DON'T come to the airport and just stay home. If you've just been in contact with anyone who has COVID-19 then you should stay home too and wait to travel. This is seriously the most important thing you can do to keep yourself and others safe. Do the right thing, if you are sick and have COVID-19 symptoms, it is your responsibility to get yourself tested and self-isolate.
BNE has a travel safe plan
Brisbane Airport's COVID Safe Plan has been inspected by the Queensland Government and for passengers this means you'll see reminders to practice social distancing, sanitation stations throughout the terminals and intensified cleaning of all our spaces, high touch areas and services. We have also received Airport Health Accreditation by Airports Council International with additional assessment on areas including cleaning and disinfection, physical distancing (where feasible and practical), staff protection, physical layout, passenger communications and passenger facilities.
Wear a mask at the airport and during your flight
It is now mandatory to wear a mask at all Australian airports and during all flights except for children under 12 and anyone with a medical condition that prevents them from wearing a mask as advised by the Australian Government.
Check-in with your airline
Most airlines will require you to go contact-less by checking in online, using the self bag-drop facilities and other contact-less initiatives. Check-in with your airline to learn about what they are doing to make travel safe:
- Qantas – Fly Well
- Jetstar – Fly with confidence
- Virgin Australia – Prepare to fly
- Find contact information for another airline
Parking at the airport has never been cheaper
To minimise touch points on entry to the car parks we encourage passengers to book airport parking online at least an hour in advance. Touch points including entry and exit boom gates and pay machines our targeted in our intensified cleaning schedules and social distancing reminders have been placed in the lifts.
Right now, AIRPARK has re-opened for budget long term parking and the terminal car parks are available for short-term and long-term airport parking. ParkValet services are temporarily unavailable.
Reminders to wear a mask and social distance are literally everywhere
Move over yoga and meditation, social distancing is the ‘practice’ for 2021. Practicing social distancing is one of the most effective methods of reducing transmission of the coronavirus and because we’ve all been doing a pretty good job at it, travel restrictions are easing and opening up – go us! Now is the time to keep up your social distancing practice like lives depend on it (because it does and so does unrestricted travel).
We’ve literally placed reminders everywhere we can think of to encourage social distancing and good personal hygiene including terminal screens, signage, floor stickers, in the lifts, terminal announcements and more (including this blog post).
The other practice
A good hygiene practice is also key. Wash your hands, don’t touch your face, sneeze into your elbow pit... we will let the Australian Government take it from here:
Limited retail hours at off-peak times
At the Domestic Terminal, most food outlets and retail stores are open during peak times in the terminal. Outside of peak times like in the evenings and overnight there may be limited options available.
Due to the continued reduced passengers at the International Terminal, food and retail options remain limited. Please check our guide to what's open at the International Terminal.
What to pack
You can carry your own personal stash of hand sanitiser, anti-bacterial wipes and bring your own mask.
If you've left these behind at home, stock up on these items at the Airport Pharmacy at the Domestic Terminal or at one of the Health Pod vending machines at the International Terminal.
Use the Check in QLD App
Check in to the airport as you arrive and at any retailers or cafes. QR codes linking to the Check in QLD app will be on display for scanning with your phone. Please alert a staff member if you need to check in manually.